Saturday, November 29, 2008

December Sales Flier PDF!

Click on the link provided to download the PDF of the December Co-op Advantage Sales Flier! Remember, this flier doesn't encompass the many other in-store and Member Advantage Sales the Co-op offers. You'll have to come by the store to see all of those!
http://www.mediafire.com/?mttoyhmmydm

Friday, November 28, 2008

a note from the store manager

thank you to those who have taken the time to fill out our Customer Satisfaction Survey. We are hoping to receive many more responses, so as to gain a better understanding of what the Co-op is doing well, and can be doing better. From the first 20 responses that have been received, I would like to encourage further dialogue amongst those customers who feel that the Co-op can better serve in some areas. Please email marketing@islavistafood.coop if you would like to engage in a dialogue that can, at the very least, offer you more perspective from the Co-op management on why certain things are the way they are. One thing that was found alarming: to any customers with food allergies, it is encouraged for you to NOT shop out of the Co-op bulk bins. We cannot, and will not, guarantee that at any point from warehouse to bulk bin that these items haven't been exposed to an allergen that may aggravate your dietary restriction. We cannot assume that in warehouse processing cross-contamination hasn't occured, nor in the stocking of bins at the store. If you have a gluten, grain, or nut allergy, you should not buy from bulk bins in any store. This is a common warning in any store that sells items in bulk (unless specified as an allergen free business), as cross contamination is almost a guarantee when working with innumerable allergens in a small space. For more information please contact marketing@islavistafood.coop, and set up a meeting with melissa, our store manager. again, thank you for your feedback. We feel blessed to be running a growing business in times of economic change, and are looking forward to more years of growth in our community. Please stop by and introduce yourself. And do consider becoming more involved with your Cooperative: there is no substitute for more hands in the kitchen when endeavoring to feed many.
in cooperation,
melissa cohen
store manager and director of education

Wednesday, November 26, 2008

Thanksgiving Hours




The Co-op is open until 10pm tonight, and CLOSED Thanksgiving Day AND FRIDAY. Repeat: the Co-op is CLOSED tomorrow AND friday. We'll be open 9am-6pm on Saturday, and regular Sunday hours (9am-10pm).
Just so it's totally clear:
Open today 7am-10pm
Closed tomorrow
Closed friday
Open 9am-6pm Saturday
Open 9am-10pm Sunday
Open regular hours from then til' Christmas.

Have a safe, dry, and happy holiday!

Love,
Your Co-op

Monday, November 24, 2008

Many Thanks...

to the 400 owners who redeemed their Appreciation Coupons over the last 2 weeks. Owners saved $3,000 shopping at 10% off at the Co-op between November 9th and 23rd!

And congratulations to the 3 Owners who won prizes in our first ever Coupon Raffle! Grand Prize Winner Barbara won herself a $100 Co-op Gift Certificate, 2nd Place winner Jennifer won a gift basket valued over $70.00, and 3rd Place winner Denver won a 3-tiered To-Go Ware!

Look for more Owner Raffles as we roll out more Appreciation Coupons and Weekends in the new year.

And don't forget to take our Customer Satisfaction Survey: Click Here to take survey. We want to know what we are doing well, and what we can be doing better. This is a great opportunity to tell us how you feel!

Thank You.

Sunday, November 23, 2008

Announcing Owner Appreciation Coupons!


It's true! You asked, we listened.

As a token of how much your ownership and loyalty means to our Co-op, we have brought back the 10% off Co-op Owner Appreciation Coupon, to be used anytime at your leisure between Monday 11/10/08 through Sunday 11/23/2008. Shop 1 full purchase at 10% off!

If you are planning to place Special Orders for cases or bulk sized bags, please have them placed no later than sunday, 11/16, so we can assure their arrival.

This time around, we're trying something different: once you have turned in your redeemed coupon, we'll enter it into a drawing to win a $100 Co-op Gift Certificate, a seasonal gift basket, or another awesome Co-op prize! Drawing will be held on 11/24/08.

Coupons will be available at the front checkstands starting Monday November 10th. You can get it ahead of time, or just let us hold onto it until you are ready to use it.

You must have your current Co-op Membership card or a photo ID in order to receive your coupon.

Any questions: call Melissa at 968-1401 or email marketing@islavistafood.coop

Thanks!

Tuesday, November 18, 2008

Take Our Customer Satisfaction Survey!

Click Here to take survey

The Co-op is happy to announce the roll-out of a comprehensive Customer Satisfaction Survey, with which we hope to find out more about who you are and why you are (or aren't) shopping at our store. Please follow the link above to be directed to a user-friendly web survey hosting site called "Survey Monkey", where you can take this survey at your leisure. You are welcome to complete part of the survey at a time, until you have completed it. Upon completion, you'll be directed to another link, where you can download and print a thank-you coupon!

If you have any questions about this survey, please email marketing@islavistafood.coop. Any information collected in the survey is only for Co-op use, and won't be distributed to anyone outside of Co-op management.

Thank You!

Support Local Bakers at the Co-op!


Starlight Bakers and Co-op Owners Dave and Nancy Oster have been living their passion, baking delicious breads and pastries using almost all organic ingredients for customers who order ahead of time on their blog newsletter: www.starlightbakery.blogspot.com
The Co-op is the only business that sells their unique and loved breads retail. Try their rosemary garlic focaccia, or their vegan sticky buns with pecans! Starlight Bakery is delivered fresh to the Co-op on Tuesday and Friday mornings.

D'Angelos is a long-time Santa Barbara bakery, specializing in delicious pastries and breads. The Co-op is happy to announce that we are now selling D'Angelos baguettes and pastries, delivered fresh every morning.